FAQ

  • How soon will you ship my order?

    I aim to process orders within 1–3 business days (excluding weekends and holidays). Once shipped, you will get a notification (email). Delivery time depends on your location. See next Q—>

  • How long does delivery take?

    For stickers, postcards (shipped via flat aka letter mail by default), it typically takes 1–3 weeks (depending on how far you are from me).

    If you choose the USPS Priority(tracked option) at checkout for stickers/postcards, it will often arrive faster and with a tracking number.

    For posters / prints / pins / keychains, those are shipped with tracking, and I’ll email you the tracking number once they leave.

  • Does free shipping include tracking?

    No — the free/standard shipping option (for orders under $35) uses letter/flat mail via USPS, which does not include a tracking number.
    If you want tracking, you must choose the “USPS Priority” option at checkout (for a small extra fee calculated automatically based on your ZIP code).

  • How do you package things to protect them?

    I package all orders with paper and paper-based materials, aiming to keep things recyclable and low-waste while still well-protected. Stickers and postcards are wrapped with paper & tissue to prevent scratching, and prints or posters are sent in rigid mailers abeled “Do Not Bend.”

    Only exception are Pins and Keychains, which are shipping in bubble mailers.

    I encourage you to reuse or recycle my packaging whenever possible:)

  • When will I get notified / get tracking?

    For any order shipped with tracking, you’ll receive an email with the tracking number once it’s departed my studio / has been dropped off.

    For untracked mail (stickers, postcards via free option) — no tracking is provided, so you won’t get a tracking email. If you wish for a tracking number, choose USPS Priority at checkout.

  • What is the return policy?

    Alas I’m a one-man small operation, I can’t accept returns or exchanges. All sales are final. If there’s a mistake on my part (wrong item, badly damaged item, etc.), I’ll work with you to make it right. Just put in a contact form.

    If your order doesn’t arrive, please contact me. For the first time, I’ll consider sending a replacement, depending on the situation.

    After that, we may negotiate a partial refund or other remedy on a case-by-case basis.

    Once I hand the package over to USPS, I can’t fully control what happens in transit, (even with tracking; yeah, they kinda suck -_- But if they do get lost, you can file a claim or contact me and I’ll see to it).