FAQ
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How soon will you ship my order?
I aim to process orders within 1–3 business days (excluding weekends and holidays). If anything untoward should happen (*feign fainting), such as medical emergency, there will be announcements on social media and this site.
Once your order is shipped, you will get a notification (through the email you gave at check out). Delivery time depends on your location. See next Q—> -
How long does delivery take?
For stickers, postcards (shipped via flat aka letter mail by default), it typically takes 1–3 weeks (depending on how far you are from me, 📍Washington, USA).
If you choose the USPS Priority(tracked option) at checkout for stickers/postcards, it will often arrive faster and with a tracking number.
For posters / prints / pins / keychains, those are shipped with tracking, and I’ll email you the tracking number once they leave.
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Does First Class Mail Shipping include tracking?
No — the standard shipping (now including $0.78 of a stamp) option (for orders under $35) uses letter/flat mail via USPS, which does not include a tracking number.
If you want tracking, you must choose the “USPS Priority” option at checkout (for a small extra fee calculated automatically based on your ZIP code). -
How do you package things to protect them?
I package all orders with paper and paper-based materials, aiming to keep things recyclable and low-waste while still well-protected. Stickers and postcards are wrapped with paper & tissue to prevent scratching, and prints or posters are sent in rigid mailers labeled “Do Not Bend.”
The only exception are “Pins & Keychains,” which are shipped in bubble mailers.
I encourage you to reuse or recycle my packaging whenever possible:)
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When will I get notified / get tracking?
For any order shipped with tracking, you’ll receive an email with the tracking number once it’s departed my studio / has been dropped off.
For untracked mail (stickers, postcards via free option) — no tracking is provided, so you won’t get a tracking email. If you wish for a tracking number, choose USPS Priority at checkout. But you would get an email notification on the day I sent out your mail.
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What is the return policy?
Alas I’m a one-man small operation, I can’t accept returns or exchanges. All sales are final. If there’s a mistake on my part (wrong item, badly damaged item, etc.), I’ll work with you to make it right. Just put in a contact form.
If your order doesn’t arrive, please contact me. For the first time, I’ll consider sending a replacement, depending on the situation.
After that, we may negotiate a partial refund or other remedy on a case-by-case basis.
Once I hand the package over to USPS, I can’t fully control what happens in transit, (even with tracking; yeah, they kinda suck -_- But if your mail do get lost, you can file a claim or contact me and I’ll see to it).